FAQs
Finding the perfect program is simple! 🎉
Visit our Registration Portal: Head over to our website and click on the Registration Portal.
Search by Filters: Use the filters to narrow down options by age, skill level, or program type (gymnastics, parkour, cheer, and more).
See Availability: The system will let you know if the program has open spots or is full.
If you need help, feel free to reach out to us at info@tumblecity.net—we’re here to guide you! 😊
Yes, you can! 🎉
To get started, click on the Registration Portal on our website to access the iClassPro system. From there, you’ll see whether a class is full or still has spaces available.
The best part? Our system automatically prorates tuition for classes that have already begun, so you’ll only pay for the remaining sessions. Just keep in mind that monthly tuition rates can fluctuate up and down based on the number of classes in each month.
The average is $139 / month and us more often less due to holiday closures.
We can’t wait to welcome you! 😊
While we don’t offer in-person tours during class times, you can still get a great look at what Tumble City has to offer!
✨ Visit our Facility page on the website to see photos and explore our space. ✨ Check out our Virtual Tour on the Facilities page to get an inside look. ✨ Follow us on Instagram: @westcoastsportcheer, @tumblecityparkour, and @tumblecitygymnastics for fun updates and a peek at all the activities we offer.
Please note: Registration is currently online only through our website. Our admin team is mostly offsite, and coaches are busy running classes, so they are unable to assist with registration inquiries in person.
😊
While we don’t offer single-class drop-ins, we’ve got a fantastic option for you! 🎉 Try our 4-Class Pass—it’s perfect for testing the waters and exploring what we have to offer. This pass gives you the flexibility to attend four classes within 30 days. Grab your 4-Class Pass here! We’d love to see you in class soon! 😊
Yes, we do! 🌟
We accept funding from programs that support private sport organizations, such as KidSport, Jumpstart, A4K, and direct funding from sources like Indigenous Bands and Schools. If you’re applying for funding, just email a copy of your application confirmation to info@tumblecity.net, and we’ll help get you set up.
In addition, we proudly offer 10 individual grants for Indigenous Athletes to participate in full-year programs starting in September. Applications open in the summer, so be sure to check our website for details and deadlines!
We’re committed to making our programs accessible to as many families as possible. ❤️
Yes, you can! 🎉 If you need to switch to a different class, we’ve got you covered.
Follow the step-by-step instructions in this guide: How to Submit a Transfer Request Through the Customer Portal
The only exception is Novice or All Star Cheer. Please reach out to us in these cases.
If you have any questions or run into issues, feel free to reach out to us at info@tumblecity.net. We’re happy to help! 😊
We have a strict no cancellation / no refund policy, but we understand that certain circumstances may require special consideration.
Here’s what you need to know:
For recreational programs, we require 1 month’s notice to cancel.
For cheer programs, we require 2 months’ notice to cancel.
No cancellations are permitted in December, January, or March due to program commitments.
If you’re dealing with an exceptional situation, we encourage you to email info@tumblecity.net.
We’re here to work with you as much as possible while maintaining the structure of our programs. 😊
To view classes, camps, or other programs available for registration and their schedules, click REGISTRATION PORTAL on our website.
To view your own schedule (for any purchases you have made), visit our website, and click REGISTRATION PORTAL and login to your account. You can also download the iClassPro App to keep your class schedule handy!
Absolutely! 🎉 As a family-focused organization, we value holiday time!
Here’s what you need to know:
We always close for statutory long weekends and typical holiday breaks like Winter Break.
If a stat holiday falls on a weekend that isn’t a long weekend, please check the Member Info page for the Calendar or your iClassPro app for specific details.
You can find exact closure dates in the Members Area on our website.
You are never charged for occurences during holiday closures!
Occasionally, we may close for regular classes but still run special events, camps, or workshops during these times.
💡 Good news: We’re open on Pro D days and often run camps for those days too!
Rest assured, all programs are prorated to account for closures. 😊
Not to worry! 😊 We’ve got you covered with our Makeup Token System.
If your child misses a class, you’ll receive a makeup token notification by email that can be used within 1 month to book another session. It’s a simple and flexible way to ensure you don’t miss out on the fun!
Here’s a step-by-step guide on how to use your makeup tokens: How Do Makeup Tokens Work?
We make it easy to find the right fit! 😊
All Programs
Each class and program includes detailed descriptions in our Registration Portal. Simply click on the Registration Portal on our website, select your program or class of interest, and read the specifics to choose the right one.
New to Our Gym?
Beginners or First-Timers: Register for beginner-level programs or those without prerequisites, such as:
Parkour YELLOW or Ninja
Gym & Tumble YELLOW
Cheer NOVICE
Experienced Athletes: If you’ve trained elsewhere and have experience, you can schedule a private assessment to determine the appropriate level. Book an assessment here: Schedule a Private Lesson
Existing Members For current members, your child’s account should already include an assessment indicating their appropriate level. If you’re unsure or need assistance, feel free to reach out—we’re happy to help! 💙
Frequently asked questions
Finding the perfect program is simple! 🎉
Visit our Registration Portal: Head over to our website and click on the Registration Portal.
Search by Filters: Use the filters to narrow down options by age, skill level, or program type (gymnastics, parkour, cheer, and more).
See Availability: The system will let you know if the program has open spots or is full.
If you need help, feel free to reach out to us at info@tumblecity.net—we’re here to guide you! 😊
Yes, you can! 🎉
To get started, click on the Registration Portal on our website to access the iClassPro system. From there, you’ll see whether a class is full or still has spaces available.
The best part? Our system automatically prorates tuition for classes that have already begun, so you’ll only pay for the remaining sessions. Just keep in mind that monthly tuition rates can fluctuate up and down based on the number of classes in each month.
The average is $139 / month and us more often less due to holiday closures.
We can’t wait to welcome you! 😊
While we don’t offer in-person tours during class times, you can still get a great look at what Tumble City has to offer!
✨ Visit our Facility page on the website to see photos and explore our space. ✨ Check out our Virtual Tour on the Facilities page to get an inside look. ✨ Follow us on Instagram: @westcoastsportcheer, @tumblecityparkour, and @tumblecitygymnastics for fun updates and a peek at all the activities we offer.
Please note: Registration is currently online only through our website. Our admin team is mostly offsite, and coaches are busy running classes, so they are unable to assist with registration inquiries in person.
😊
While we don’t offer single-class drop-ins, we’ve got a fantastic option for you! 🎉 Try our 4-Class Pass—it’s perfect for testing the waters and exploring what we have to offer. This pass gives you the flexibility to attend four classes within 30 days. Grab your 4-Class Pass here! We’d love to see you in class soon! 😊
Yes, we do! 🌟
We accept funding from programs that support private sport organizations, such as KidSport, Jumpstart, A4K, and direct funding from sources like Indigenous Bands and Schools. If you’re applying for funding, just email a copy of your application confirmation to info@tumblecity.net, and we’ll help get you set up.
In addition, we proudly offer 10 individual grants for Indigenous Athletes to participate in full-year programs starting in September. Applications open in the summer, so be sure to check our website for details and deadlines!
We’re committed to making our programs accessible to as many families as possible. ❤️